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Articles
Improving Celebration of Life Service Opportunities: Leveraging Proven Strategies from the Hospitality Industry
Digital transformation has become somewhat of an overused term these days, but deathcare professionals cannot dismiss the important role that new technology will play in serving families in the fut...
In
Articles
Tuesday, September 27, 2022
Three Ways to Supercharge Your Funeral Home with Technology
One of the bright spots to life on the road in the funeral profession undoubtedly is the sheer amount of exposure I’ve been able to receive from a variety of individuals across the country. Not onl...
In
Articles
Tuesday, September 27, 2022
Beginning the Monument and Memorialization Conversation
Getting Started
When a family arranges a funeral for a loved one, it’s unreasonable to expect them to have the knowledge base to understand fully what products and services are available. On avera...
In
Articles
Monday, September 26, 2022
Hunting Like a Hawk in a New Era of Funeral Economics
Settling Into the New Routine
The funeral industry was one that was rocked by COVID. It was one of the industries that felt the greatest impacts and the greatest disruptions. Everyone in the fune...
In
Articles
Monday, September 26, 2022
Eagle’s Wings Air Meeting the Challenges of Yesterday and Today
To say times continue to be challenging in managing the air transportation of human remains on behalf of their funeral service customers would be an understatement. Those profound, historic challen...
In
Articles
Monday, September 26, 2022
Funeral Service Professionals Need to be Cremation Specialists
No matter what you think about the evolution of the North American Funeral Rite, you have to acknowledge that cremation is, and has been for some time, a major part of society’s expectation of what...
In
Articles
Tuesday, August 2, 2022
Reflections on My First Ten Years with CANA
Ten years and four months ago I decided the next step in my career was to become an executive director. I started looking at job postings and stumbled across one for the Cremation Association of No...
In
Articles
Tuesday, August 2, 2022
Previous Posts
Reflections on My First Ten Years with CANA
Ten years and four months ago I decided the next step in my career was to become an executive director. I started looking at job postings and stumbled across one for the Cremation Association of No...
SFD’s “Q&A” for the Annual “M&A” Issue with Jake Johnson, Johnson Consulting Group
Is the COVID-19 pandemic still having an effect on succession planning?
Things have slowed down for funeral home businesses. We’ve seen stalled succession planning because people were busy with al...
When to Sell Your Funeral Home
As a leading funeral home succession planner, NewBridge Group often gets asked, “is now a good time to sell?” Of course, it is tempting to always say yes. The truth is, however, that only an owner ...
Retirement? Next Exit
“Alan, I love what I do but I am 60 and I need to be thinking about retirement. What are my options?”
Translation: “It’s not fun anymore or you have started dreaming about beaches and travel or si...
Single-Pay Preneed: Are You Leaving Money on the Table?
It is no longer a question of if inflation will continue to increase this year, but how much, which means funeral businesses will need to aggressively manage expenses while simultaneously looking f...
Tough Decisions to Make When Managing Your Business
Merriam-Webster’s Dictionary defines Management as “the act or skill of controlling and making decisions about a business.” It even goes further to include a reference to management as an art. As s...
The Cost of Waiting - How to Avoid Losing Funerals to Direct Disposition
You’ve probably had them in your funeral home. Families who are grieving the loss of a loved one and don’t already have a plan in place. You notice how they react when you use the word funeral, and...
