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Articles
How to See Your Funeral Home the Way Your Customers See It
If we’ve said it once, we’ve said it a million times:
there is no reality in business, only perception – the
customers’ perception of your funeral home is the only
one that really counts. You ca...
In
Articles
Thursday, October 15, 2020
Caskets and COVID-19
As we slowly move towards the “new normal” for funeral service, what does the future hold for the funeral profession – and more specifically – caskets? While I can’t predict the future, some ...
In
Articles
Tuesday, September 22, 2020
Why Using Domestically Sourced Casket Products Makes Sense
With the rise of the internet, access to materials from all over the world and far less expensive labor rates, utilizing overseas markets may seem like an appealing option as it is often assumed th...
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Articles
Tuesday, September 22, 2020
Every Funeral is an Opportunity to Tell a Life Story
A personal note – Five months ago, the word
“coronavirus” wasn’t in our vocabulary, and none of
us could imagine a pandemic that would threaten the
health of our communities, our businesses and ...
In
Articles
Monday, September 21, 2020
The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show
The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show on June 5-7, 2018 at the Kentucky Exposition Center and the Crowne ...
In
Articles
Monday, December 3, 2018
Keys to Service: The Vital and Active Role of the Funeral Professional
In bygone days in our profession there was a method
of “arranging” a funeral which was called “the indirect
method” of counseling. At the core of this funeral
arranging approach was that the fun...
In
Articles
Monday, December 3, 2018
What are the most common mistakes you see funeral directors making when conducting air transfers, and how should they be doing it?
Eagle’s Wings Air has been managing the air transportation of human remains for the last 10 years, working with funeral home professionals across the country for domestic and international ship out...
In
Articles
Tuesday, October 9, 2018
Previous Posts
What are the most common mistakes you see funeral directors making when conducting air transfers, and how should they be doing it?
Eagle’s Wings Air has been managing the air transportation of human remains for the last 10 years, working with funeral home professionals across the country for domestic and international ship out...
The Owego Cruciform Casket Company
The waters of the mighty Susquehanna run cold and dark in March of the year. It’s not a place where you’d want to linger. And yet, a number of hardy men in small boats were navigating the dangerous...
Keys to Service = Respect
Has anyone noticed that it seems that culturally in 2015 the notion of respect for other human beings has changed? And not in a good way?
Not to sound negative, but it seems evident that cul...
Imports vs. Exports - Pro's and Con's
Imported caskets vs Domestic caskets have been a major subject of discussion within the funeral profession for the last 15-20 years. Many contend the statement “how dare to take U.S. manufacturing ...
