Articles

Six Reasons that Loans Get Declined

Declining loans is the worst part of my job. I sometimes come across funeral directors who take new jobs, move their families, or even sign agreements to purchase a funeral business assuming that t...
By Jody Myers
Thursday, January 26, 2023

The Basics of Personnel Records

Most funeral home owners know that they should have a personnel file for each of their employees, but fewer know exactly what should be in those files and fewer still understand that they should be...
By Curtis D. Rostad, CFSP
Thursday, January 26, 2023

When Did Burial Vaults First Start Being Used? The History of Burial Vaults

On the surface, the question “When did burial vaults first start being used?” seems pretty cut-and-dried. Based on the definition that a burial vault is a container that encloses a casket to help p...
By Jill Darby
Thursday, January 26, 2023

Watch Your Language!

Funeral service is not alone in seeing changes to the terminology we use every day. Just like airline stewardesses have become “flight attendants,” secretaries have become “administrative assistant...
By By Curtis D. Rostad, CFSP
Tuesday, November 22, 2022

High-Impact Ways to Connect with Your Community

How do you set your funeral home apart and build strong connections with potential and current client families? The secret is a carefully planned series of community engagement and outreach efforts...
By By Aemelia Tripp
Tuesday, November 22, 2022

RECAPPING THE PROFESSIONAL CAR SOCIETY’S 2022 INTERNATIONAL MEET

Given its origins and long-standing significance as a Native American and Colonial era crossroads still frequented today by motorists plying the Massachusetts Turnpike, Interstate 84 and historic U...
By story, “deep” captions by GREGG D. MERKSAMER
Tuesday, November 22, 2022

Improving Celebration of Life Service Opportunities: Leveraging Proven Strategies from the Hospitality Industry

Digital transformation has become somewhat of an overused term these days, but deathcare professionals cannot dismiss the important role that new technology will play in serving families in the fut...
By Bill Williams
Tuesday, September 27, 2022

Previous Posts

Three Ways to Supercharge Your Funeral Home with Technology

One of the bright spots to life on the road in the funeral profession undoubtedly is the sheer amount of exposure I’ve been able to receive from a variety of individuals across the country. Not onl...

Beginning the Monument and Memorialization Conversation

Getting Started When a family arranges a funeral for a loved one, it’s unreasonable to expect them to have the knowledge base to understand fully what products and services are available. On avera...

Hunting Like a Hawk in a New Era of Funeral Economics

Settling Into the New Routine The funeral industry was one that was rocked by COVID. It was one of the industries that felt the greatest impacts and the greatest disruptions. Everyone in the fune...

Eagle’s Wings Air Meeting the Challenges of Yesterday and Today

To say times continue to be challenging in managing the air transportation of human remains on behalf of their funeral service customers would be an understatement. Those profound, historic challen...

Funeral Service Professionals Need to be Cremation Specialists

No matter what you think about the evolution of the North American Funeral Rite, you have to acknowledge that cremation is, and has been for some time, a major part of society’s expectation of what...

Reflections on My First Ten Years with CANA

Ten years and four months ago I decided the next step in my career was to become an executive director. I started looking at job postings and stumbled across one for the Cremation Association of No...

Three Steps to Create a Website That Markets Your Cremation Business

To find client families for your cremation business, you need to invest in your online presence, starting with your website. Your website is an extension of your funeral home that can market your p...