All Blogs

THE HIDDEN RISKS OF UNSUPPORTED SOFTWARE (AND HOW TO AVOID THEM)

If it works it must be OK, right? Wrong. Using outdated or unsupported software to manage your back office is costing you now and in the long run. When it comes to technology, standing still is nev...
By Graeme Arthur
In Articles
Friday, November 21, 2025

BEYOND EFFICIENCY How Funeral Software is Redefining the Family Experience

When funeral homes first began adopting technology, the goal was simple: make day-to-day operations smoother. Case management software, website integrations, and automated paperwork brought a level...
By Rianne Lund
In Articles
Friday, November 21, 2025

SOFTWARE IN THE DEATHCARE INDUSTRY: Finding a Human-Centric Role for AI and Automation

Inevitably, automation and generative AI are finding their way into all businesses–including funeral homes. The  key is knowing where these tools help free up time for crucial human connection...
By Mae Kowalke
In Articles
Friday, November 21, 2025

Safety is Not a Luxury for Funeral Homes and Cemeteries

With inflation and rising costs continuing to affect both businesses and the families we serve, it’s easy to see why some funeral homes and cemeteries hesitate to prioritize safety. Whether it’s la...
By Mark Harrison
In Articles
Tuesday, October 28, 2025

UNLICENSED PRACTICE The Unnecessary Regulator Windfall

Licensure: there’s no more important component of regulatory compliance. Nearly every deathcare-related activity requires a license, and deathcare professionals endeavor to obtain the licenses they...
By Wendy Russell Wiener and Lauren Pettine
In Articles
Monday, October 27, 2025

THE BEST LAWSUIT IS THE ONE THAT NEVER HAPPENS: Five Lessons from the Witness Stand

In over two decades of working in funeral service, from embalming rooms to disinterments, from cemeteries to classrooms, and now as an expert witness, I have seen a pattern that funeral homes canno...
By Tanya Scotece, Ph.D., LFD
In Articles
Monday, October 27, 2025

9 Unforgettable Funeral Processions

The funeral procession has been a part of human culture for thousands of years, dating back to ancient civilizations. The earliest known funeral processions can be traced to Ancient Egypt around 26...
By Jess Farren
In Articles
Tuesday, October 7, 2025
Next >

Previous Posts

HEARSEMANIA’S OHIO HOMECOMING

The 2025 edition “Hearsemania” held in Lima, Ohio from June 13th through 15th proved a truly epic experience that most memorably celebrated the 100th anniversary of Superior Coaches entering the he...

Maximizing Your NFDA Trade Show Experience

Walk any trade show floor, whether it’s your state association’s event or the upcoming NFDA International Convention & Expo in Chicago, and you’ll see two kinds of people. The first kind are wa...

Community Events Strengthen Communities

In many towns, the funeral home is one of the most recognizable landmarks — yet for many people, it’s also a place they hope not to visit anytime soon. Hosting community events changes that. By ope...

Evolving Community Outreach

Real Connections Come from Real Effort In the funeral home space, community outreach has become a familiar part of the playbook: Sponsor a blood drive, show up at a recycling event, hang a banner ...

Guiding Families Through Monument Selection

A Funeral Director’s Approach to Lasting Legacy THE LASTING ROLE OF MONUMENTS IN MEMORIALIZATION Cemetery monuments serve a profound purpose beyond marking a final resting place. They offer famili...

UNDERSTANDING GREEN BURIAL

As consumer preferences shift toward sustainability, the funeral industry faces an evolving demand: green burial. No longer an afterthought, green burial is gaining traction among families who seek...

DON’T FEAR AI— TRAIN IT.

Artificial intelligence can sound like science fiction: robots replacing humans, machines making decisions we don’t understand. But the truth is, AI isn’t here to replace the human touch that defin...