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RECAPPING THE PROFESSIONAL CAR SOCIETY’S 2022 INTERNATIONAL MEET

Given its origins and long-standing significance as a Native American and Colonial era crossroads still frequented today by motorists plying the Massachusetts Turnpike, Interstate 84 and historic U...
By story, “deep” captions by GREGG D. MERKSAMER
Tuesday, November 22, 2022

Watch Your Language!

Funeral service is not alone in seeing changes to the terminology we use every day. Just like airline stewardesses have become “flight attendants,” secretaries have become “administrative assistant...
By By Curtis D. Rostad, CFSP
Tuesday, November 22, 2022

Three Ways to Supercharge Your Funeral Home with Technology

One of the bright spots to life on the road in the funeral profession undoubtedly is the sheer amount of exposure I’ve been able to receive from a variety of individuals across the country. Not onl...
By Andy Buckman
Tuesday, September 27, 2022

Improving Celebration of Life Service Opportunities: Leveraging Proven Strategies from the Hospitality Industry

Digital transformation has become somewhat of an overused term these days, but deathcare professionals cannot dismiss the important role that new technology will play in serving families in the fut...
By Bill Williams
Tuesday, September 27, 2022

Hunting Like a Hawk in a New Era of Funeral Economics

Settling Into the New Routine The funeral industry was one that was rocked by COVID. It was one of the industries that felt the greatest impacts and the greatest disruptions. Everyone in the fune...
By Danielle Thacker
Monday, September 26, 2022

Eagle’s Wings Air Meeting the Challenges of Yesterday and Today

To say times continue to be challenging in managing the air transportation of human remains on behalf of their funeral service customers would be an understatement. Those profound, historic challen...
By Frank Kaiser and Dave McComb
Monday, September 26, 2022

Beginning the Monument and Memorialization Conversation

Getting Started When a family arranges a funeral for a loved one, it’s unreasonable to expect them to have the knowledge base to understand fully what products and services are available. On avera...
By Jay Kown
Monday, September 26, 2022

Previous Posts

Guiding Families Through Monument Selection

A Funeral Director’s Approach to Lasting Legacy THE LASTING ROLE OF MONUMENTS IN MEMORIALIZATION Cemetery monuments serve a profound purpose beyond marking a final resting place. They offer famili...

Community Events Strengthen Communities

In many towns, the funeral home is one of the most recognizable landmarks — yet for many people, it’s also a place they hope not to visit anytime soon. Hosting community events changes that. By ope...

DON’T FEAR AI— TRAIN IT.

Artificial intelligence can sound like science fiction: robots replacing humans, machines making decisions we don’t understand. But the truth is, AI isn’t here to replace the human touch that defin...

UNDERSTANDING GREEN BURIAL

As consumer preferences shift toward sustainability, the funeral industry faces an evolving demand: green burial. No longer an afterthought, green burial is gaining traction among families who seek...

4 areas of business your software should cover

When shopping for a new car, you have choices to weigh before you find the right one  to purchase. Here are a few: • New or used? • Car, truck, or SUV? • Color? Finish? Miles per gallon? G...

Ashes in the Living Room? A Surprising Revelation in Death Care

WHOSE ASHES ARE WE TALKING ABOUT? Parents top the list, accounting for 39% of ashes held in homes, followed by extended family, friends, or others at 30%. Grandparents make up 20%, siblings or chi...

Growing Preneed Sales in a Market Shifting Toward Cremation

GROWING PRENEED SALES IN A MARKET SHIFTING TOWARD CREMATION by Jack Hirsch Although today’s consumers have more choices than ever when it comes to end-of-life planning, cremation is increasin...