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The Cost of Waiting - How to Avoid Losing Funerals to Direct Disposition

You’ve probably had them in your funeral home. Families who are grieving the loss of a loved one and don’t already have a plan in place. You notice how they react when you use the word funeral, and...
By Tyler Anderson
In Articles
Tuesday, May 17, 2022

Single-Pay Preneed: Are You Leaving Money on the Table?

It is no longer a question of if inflation will continue to increase this year, but how much, which means funeral businesses will need to aggressively manage expenses while simultaneously looking f...
By Paul White
In Articles
Tuesday, May 17, 2022

The Mourner's Bill of Rights

Though you should reach out to others as you do the work of mourning, you should not feel obligated to accept the unhelpful responses you may receive from some people. You are the one who is grievi...
By Alan D. Wolfelt, Ph.D., C.T., www.centerforloss.com
In Articles
Tuesday, April 19, 2022

A Picture Is Worth A Thousand Words

As a little girl, I loved to flip through all our old photo albums. Pages full of pictures of vacations and pets, smiling faces of parents, grandparents, cousins, and babies, but what I loved most ...
By Jess Short, Gather
In Articles
Tuesday, April 19, 2022

Memories Need Help Sometimes Step Up To Be the One To Educate

They were a sweet couple, Helen and Bob. Their beautiful little Maltese, Lexi, had just died and they were a mess. Lexi was just one of their many Maltese loves, as that’s what kind of family they ...
By Coleen Ellis
In Articles
Tuesday, April 19, 2022

Overcoming the Funeral Home Recruitment and Retention Challenge

In 2021 Connecting Directors put out a survey for funeral professionals to gather data on the wants, needs, concerns, and habits of deathcare workers. In that survey, “Employee Recruitment and Rete...
By Aries Jo Director of Outreach and Education at Parting Stone
In Articles
Wednesday, March 23, 2022

What’s the Key to Running a Successful Funeral Home? Your Team

From the rise of cremation to the pandemic, there are many things disrupting the funeral profession right now. If your funeral home doesn’t have a plan, it can lead your staff to experience burnout...
By Jenny Goldade, Frazer Consultants
In Articles
Wednesday, March 23, 2022
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Previous Posts

How to Build a Strong, Loyal Team in Your Funeral Home

Throughout my career, I have been fortunate to work in many funeral homes across the country. While the differences between these businesses are significant, in many ways, all funeral homes share t...

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....

MENTORING: A Mutually Beneficial Relationship

MENTOR, BRYANT HIGHTOWER How do you create a successful mentor and mentee relationship? The foundation of a successful mentor-mentee relationship is built on mutual trust. Mutual trust is essenti...

The Importance of Knowing the Origins of Cremation Urns and Memorial Products

Knowing where cremation urns and memorial products come from goes beyond understanding their geographic source; it encompasses the materials used, the labor conditions under which they were produce...

Embracing Technology in Your Funeral Home

TECHNOLOGY EXPLOSION We can likely agree that technology has exploded over the past forty years. While your great grandmother might have hung her clothes to dry on a clothesline, you’d be hard pres...

Sabbatical: Gratitude in Action

First, let’s start with a short intro on who Kris Seale is and then meander our way forward in time to the year 2024 when 260 of his 518 employees took a 30-day sabbatical. Yep – you read that righ...