Articles

What are the most common mistakes you see funeral directors making when conducting air transfers, and how should they be doing it?

Eagle’s Wings Air has been managing the air transportation of human remains for the last 10 years, working with funeral home professionals across the country for domestic and international ship out...
By Dave McComb and the Team at Eagle’s Wings Air
In Articles
Tuesday, October 9, 2018

The Owego Cruciform Casket Company

The waters of the mighty Susquehanna run cold and dark in March of the year. It’s not a place where you’d want to linger. And yet, a number of hardy men in small boats were navigating the dangerous...
By Mike Bearsdley, Funeral and Casket Historian
In Articles
Tuesday, October 9, 2018

Keys to Service = Respect

Has anyone noticed that it seems that culturally in 2015 the notion of respect for other human beings has changed? And not in a good way?  Not to sound negative, but it seems evident that cul...
By Todd Van Beck, Director of Continuing Media Education, John A. Gupton College, Nashville, TN
In Articles
Tuesday, October 9, 2018

Imports vs. Exports - Pro's and Con's

Imported caskets vs Domestic caskets have been a major subject of discussion within the funeral profession for the last 15-20 years. Many contend the statement “how dare to take U.S. manufacturing ...
By John Yopp
In Articles
Thursday, August 30, 2018
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Previous Posts

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

The Cornerstone of Success: Providing the Best Culture, Incentives and Opportunities for Employees

In the funeral service profession, our work goes beyond providing a service – we offer comfort and support during some of the most challenging moments in people’s lives. Over my 40 years in this in...

The Importance of Knowing the Origins of Cremation Urns and Memorial Products

Knowing where cremation urns and memorial products come from goes beyond understanding their geographic source; it encompasses the materials used, the labor conditions under which they were produce...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....

MENTORING: A Mutually Beneficial Relationship

MENTOR, BRYANT HIGHTOWER How do you create a successful mentor and mentee relationship? The foundation of a successful mentor-mentee relationship is built on mutual trust. Mutual trust is essenti...

Sabbatical: Gratitude in Action

First, let’s start with a short intro on who Kris Seale is and then meander our way forward in time to the year 2024 when 260 of his 518 employees took a 30-day sabbatical. Yep – you read that righ...

5 Technology Trends Shaping the Funeral Industry in 2025

When you think of innovation and cutting-edge tools, the funeral industry might not be the first thing that comes to mind. This is an industry steeped in tradition, where personal connection, empat...