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The Healing Power OF ESTATE CLOSURE

Many funeral directors wonder if it’s their responsibility to help their families with estate matters. It isn’t something that has regularly been done in the past. Usually, efforts in this area are...
By Nikki Anne Schmutz
In Articles
Friday, March 1, 2024

“WHAT’S NEXT?” 5 WAYS TO BE AMAZINGLY HELPFUL AFTER A FUNERAL

Even if you don’t hear it out loud, “What’s next?” is the question almost every family asks after a funeral. They’ve spent so much time focused on honoring the life of their loved one, but they’re ...
By Payton Thompson
In Articles
Friday, March 1, 2024

GRIEF SUPPORT ROOTED IN SOUTHERN HOSPITALITY

My earliest memories are of bearing witness to the warmth and hospitality on display at our home-away-from home, Harris Furniture. The furniture store was my parents’ business and a pillar of our s...
By Ben Harris
In Articles
Friday, March 1, 2024

Guiding Compassion

The funeral industry is a delicate and essential sector, providing support and solace to grieving families during times of loss. The success of a funeral home hinges on the caliber of its staff. Hi...
By Erin Connolly
In Articles
Wednesday, February 14, 2024

Embracing The Future Of Funeral Service

The hiring process often feels like an uphill battle for many funeral home owners. Unfilled roles, not enough qualified candidates, frustrated staff, and time & money invested. And we hear from...
By Alex Kistler
In Articles
Wednesday, February 14, 2024

Improving Staff Morale

If funeral professionals are always taking care of families, who is taking care of funeral professionals? A recent study by Passare examined the future of the funeral home workplace by surveying m...
By Jeff Stewart
In Articles
Wednesday, February 14, 2024

Soliciting and Managing Online Reviews: Do's and Dont's

Online reviews, whether on Google, Yelp, or any online directory, can feel like a minefield if you don’t have a strategy for managing them and using them to your advantage. A tough review can leave...
By Caitlin Bray
In Articles
Friday, January 12, 2024
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Previous Posts

3 Ways to Increase Preneed Leads Online

If you’re like most funeral professionals, you want to find ways to increase your funeral home’s revenue. However, you don’t have many options to do so. Let’s take a look at a few: 1. You can rai...

How to Help Consumers Make Informed Preneed Trust Choices

Preneed trusts are invaluable for ensuring long-term growth and stability for funeral homes while providing peace of mind for families. Despite their importance, preneed trusts remain widely misund...

The Cornerstone of Success: Providing the Best Culture, Incentives and Opportunities for Employees

In the funeral service profession, our work goes beyond providing a service – we offer comfort and support during some of the most challenging moments in people’s lives. Over my 40 years in this in...

How to Build a Strong, Loyal Team in Your Funeral Home

Throughout my career, I have been fortunate to work in many funeral homes across the country. While the differences between these businesses are significant, in many ways, all funeral homes share t...

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

The Importance of Knowing the Origins of Cremation Urns and Memorial Products

Knowing where cremation urns and memorial products come from goes beyond understanding their geographic source; it encompasses the materials used, the labor conditions under which they were produce...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....