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Tough Decisions to Make When Managing Your Business

Merriam-Webster’s Dictionary defines Management as “the act or skill of controlling and making decisions about a business.” It even goes further to include a reference to management as an art. As s...
By Beth Kmiec
In Articles
Tuesday, May 17, 2022

The Cost of Waiting - How to Avoid Losing Funerals to Direct Disposition

You’ve probably had them in your funeral home. Families who are grieving the loss of a loved one and don’t already have a plan in place. You notice how they react when you use the word funeral, and...
By Tyler Anderson
In Articles
Tuesday, May 17, 2022

Memories Need Help Sometimes Step Up To Be the One To Educate

They were a sweet couple, Helen and Bob. Their beautiful little Maltese, Lexi, had just died and they were a mess. Lexi was just one of their many Maltese loves, as that’s what kind of family they ...
By Coleen Ellis
In Articles
Tuesday, April 19, 2022

The Mourner's Bill of Rights

Though you should reach out to others as you do the work of mourning, you should not feel obligated to accept the unhelpful responses you may receive from some people. You are the one who is grievi...
By Alan D. Wolfelt, Ph.D., C.T., www.centerforloss.com
In Articles
Tuesday, April 19, 2022

A Picture Is Worth A Thousand Words

As a little girl, I loved to flip through all our old photo albums. Pages full of pictures of vacations and pets, smiling faces of parents, grandparents, cousins, and babies, but what I loved most ...
By Jess Short, Gather
In Articles
Tuesday, April 19, 2022

Pre-Recruitment Preparation… Your Key to Success!

If there is one thing that has become almost gospel truth in funeral service these days, it is that good help is hard to find! We have been recruiting exclusively for the funeral and cemeteries pro...
By Bob Heidlage & Alex Kistler, Global Recruiters of Batesville
In Articles
Wednesday, March 23, 2022

Overcoming the Funeral Home Recruitment and Retention Challenge

In 2021 Connecting Directors put out a survey for funeral professionals to gather data on the wants, needs, concerns, and habits of deathcare workers. In that survey, “Employee Recruitment and Rete...
By Aries Jo Director of Outreach and Education at Parting Stone
In Articles
Wednesday, March 23, 2022
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Previous Posts

Guiding Families Through Monument Selection

A Funeral Director’s Approach to Lasting Legacy THE LASTING ROLE OF MONUMENTS IN MEMORIALIZATION Cemetery monuments serve a profound purpose beyond marking a final resting place. They offer famili...

Community Events Strengthen Communities

In many towns, the funeral home is one of the most recognizable landmarks — yet for many people, it’s also a place they hope not to visit anytime soon. Hosting community events changes that. By ope...

DON’T FEAR AI— TRAIN IT.

Artificial intelligence can sound like science fiction: robots replacing humans, machines making decisions we don’t understand. But the truth is, AI isn’t here to replace the human touch that defin...

UNDERSTANDING GREEN BURIAL

As consumer preferences shift toward sustainability, the funeral industry faces an evolving demand: green burial. No longer an afterthought, green burial is gaining traction among families who seek...

4 areas of business your software should cover

When shopping for a new car, you have choices to weigh before you find the right one  to purchase. Here are a few: • New or used? • Car, truck, or SUV? • Color? Finish? Miles per gallon? G...

Increasing Cremation Revenue with Non-Traditional Solutions

INCREASING CREMATION REVENUE WITH NON-TRADITIONAL SOLUTIONS by Darren Crouch As cremation continues to overtake burial as America’s leading choice for final disposition, funeral homes are exp...

Ashes in the Living Room? A Surprising Revelation in Death Care

WHOSE ASHES ARE WE TALKING ABOUT? Parents top the list, accounting for 39% of ashes held in homes, followed by extended family, friends, or others at 30%. Grandparents make up 20%, siblings or chi...