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Watch Your Language!

Funeral service is not alone in seeing changes to the terminology we use every day. Just like airline stewardesses have become “flight attendants,” secretaries have become “administrative assistant...
By By Curtis D. Rostad, CFSP
In Articles
Tuesday, November 22, 2022

Improving Celebration of Life Service Opportunities: Leveraging Proven Strategies from the Hospitality Industry

Digital transformation has become somewhat of an overused term these days, but deathcare professionals cannot dismiss the important role that new technology will play in serving families in the fut...
By Bill Williams
In Articles
Tuesday, September 27, 2022

Three Ways to Supercharge Your Funeral Home with Technology

One of the bright spots to life on the road in the funeral profession undoubtedly is the sheer amount of exposure I’ve been able to receive from a variety of individuals across the country. Not onl...
By Andy Buckman
In Articles
Tuesday, September 27, 2022

Beginning the Monument and Memorialization Conversation

Getting Started When a family arranges a funeral for a loved one, it’s unreasonable to expect them to have the knowledge base to understand fully what products and services are available. On avera...
By Jay Kown
In Articles
Monday, September 26, 2022

Hunting Like a Hawk in a New Era of Funeral Economics

Settling Into the New Routine The funeral industry was one that was rocked by COVID. It was one of the industries that felt the greatest impacts and the greatest disruptions. Everyone in the fune...
By Danielle Thacker
In Articles
Monday, September 26, 2022

Eagle’s Wings Air Meeting the Challenges of Yesterday and Today

To say times continue to be challenging in managing the air transportation of human remains on behalf of their funeral service customers would be an understatement. Those profound, historic challen...
By Frank Kaiser and Dave McComb
In Articles
Monday, September 26, 2022

Funeral Service Professionals Need to be Cremation Specialists

No matter what you think about the evolution of the North American Funeral Rite, you have to acknowledge that cremation is, and has been for some time, a major part of society’s expectation of what...
By Larry Stuart, Jr.
In Articles
Tuesday, August 2, 2022
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Previous Posts

THE ROLE OF FUNERAL DIRECTORS IN HONORING VETERANS: Presenting a Lasting Memorial

Bereavement, which literally means “to be deprived by death,” and grieving, the outward expression of this loss, are deeply personal and often overwhelming experiences¹. When planning a funeral for...

MONUMENTS AND MARKERS: Educating Funeral Directors for Enhanced Family Support

Incorporating headstone sales into a funeral home’s services presents significant advantages. Firstly, it can boost revenue without incurring substantial added overhead, making it a cost-effective ...

EXPECT MORE From Your Case Management Software

When you run a funeral home, maximizing your time is maximizing your earning potential. The less time you spend entering information into your many systems, the more time you can spend taking care ...

MODERN CEMETERY MANAGEMENT: Streamlining Operations with Technology

In the 21st century, technology has permeated nearly every aspect of our lives, from how we communicate to how we manage businesses. The cemetery industry, often perceived as traditional and resist...

8 TIPS For Implementing New Technology in Funeral Homes

Seamless technology integration in funeral homes is increasingly vital as the industry evolves to meet modern expectations and operational efficiencies. According to recent research, 70% of employe...

CREMATION BURIAL OR BOTH? INSIGHTS FOR FUNERAL PROFESSIONALS

As the landscape of end-of-life arrangements evolves, the choice between cremation and burial has become increasingly nuanced. More clients are opting for a combination of both methods, reflecting ...

The Most Underserved Market: POST-NEED FAMILY

According to a 2022 CANA survey, in the United States, an estimated 21.9 million families hold cremated remains in their homes. With the ever-increasing cremation rate, with some reports projecting...