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The Most Underserved Market: POST-NEED FAMILY

According to a 2022 CANA survey, in the United States, an estimated 21.9 million families hold cremated remains in their homes. With the ever-increasing cremation rate, with some reports projecting...
By Stephen Noyes
In Articles
Friday, June 28, 2024

TRANSPORTATION TIME AND OPPORTUNITY

     The multi-faceted responsibilities of the Funeral Director encapsulate the legal and logistical realms, as well as the delicate task of guiding grief-stricken families through t...
By David McComb
In Articles
Tuesday, June 4, 2024

BEING LOGICAL ABOUT LOGISTICS

     When given the opportunity to write about shipping within the funeral industry, I jumped at the chance. Historically, “shipping” means the movement of human remains from one loc...
By Jim Hardy
In Articles
Tuesday, June 4, 2024

CASKETS: Restoring Value to the Tangible Component of a Funeral

Like doctors, attorneys, and many other professional occupations, the Funeral Director used to be the recognized, unquestioned authority on all things funeral-related. While we don’t have commercia...
By Craig Lahti
In Articles
Tuesday, June 4, 2024

HOW TO STOP CUSTOMERS FROM FIXATING ON PRICE

Increasingly am hearing that people are choosing cremation not because people in their markets want cremation but BECAUSE THEY CAN’T AFFORD BURIAL. YIKES!    In the May 2010 issue of The...
By Alan Creedy
In Articles
Tuesday, May 7, 2024

KNOW THY BUSINESS BUILDING YOUR SUCCESS ON AWARENESS AND A PLAN

As we are well into 2024, my focus on this article is on planning, awareness and accountability in your business. I believe that awareness, or understanding, is a core principle in business success...
By Chris Cruger
In Articles
Tuesday, May 7, 2024

Q & A with Jake Johnson

Q: There seems to be a division between the publicly traded companies and regional and local acquirers. Can you expound on the strategy and target markets for the public traded companies vs. m...
By Jake Johnson
In Articles
Tuesday, May 7, 2024
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Previous Posts

THE ROLE OF FUNERAL DIRECTORS IN HONORING VETERANS: Presenting a Lasting Memorial

Bereavement, which literally means “to be deprived by death,” and grieving, the outward expression of this loss, are deeply personal and often overwhelming experiences¹. When planning a funeral for...

MONUMENTS AND MARKERS: Educating Funeral Directors for Enhanced Family Support

Incorporating headstone sales into a funeral home’s services presents significant advantages. Firstly, it can boost revenue without incurring substantial added overhead, making it a cost-effective ...

8 TIPS For Implementing New Technology in Funeral Homes

Seamless technology integration in funeral homes is increasingly vital as the industry evolves to meet modern expectations and operational efficiencies. According to recent research, 70% of employe...

EXPECT MORE From Your Case Management Software

When you run a funeral home, maximizing your time is maximizing your earning potential. The less time you spend entering information into your many systems, the more time you can spend taking care ...

MODERN CEMETERY MANAGEMENT: Streamlining Operations with Technology

In the 21st century, technology has permeated nearly every aspect of our lives, from how we communicate to how we manage businesses. The cemetery industry, often perceived as traditional and resist...

Solving Cremation’s Challenges

Cremation poses several challenges when it comes to conveying and delivering value. With burial, there are multiple tangible products that a price tag can easily be attached to. Think embalming, cl...

CREMATION BURIAL OR BOTH? INSIGHTS FOR FUNERAL PROFESSIONALS

As the landscape of end-of-life arrangements evolves, the choice between cremation and burial has become increasingly nuanced. More clients are opting for a combination of both methods, reflecting ...