Articles

How to See Your Funeral Home the Way Your Customers See It

If we’ve said it once, we’ve said it a million times: there is no reality in business, only perception – the customers’ perception of your funeral home is the only one that really counts. You ca...
By Rich Kizer & Georganne Bender
Thursday, October 15, 2020

Caskets and COVID-19

As we slowly move towards the “new normal” for funeral service, what does the future hold for the funeral profession – and more specifically – caskets?  While I can’t predict the future, some ...
By Scott Weisenbach, National Sales Director for Sich Casket Company
Tuesday, September 22, 2020

Why Using Domestically Sourced Casket Products Makes Sense

With the rise of the internet, access to materials from all over the world and far less expensive labor rates, utilizing overseas markets may seem like an appealing option as it is often assumed th...
By Kathy Shirley, Thacker Casket Company
Tuesday, September 22, 2020

Every Funeral is an Opportunity to Tell a Life Story

A personal note – Five months ago, the word “coronavirus” wasn’t in our vocabulary, and none of us could imagine a pandemic that would threaten the health of our communities, our businesses and ...
By Jenn Parvin, Vice President, Marketing & Technology, Batesville
Monday, September 21, 2020

Keys to Service: The Vital and Active Role of the Funeral Professional

In bygone days in our profession there was a method of “arranging” a funeral which was called “the indirect method” of counseling. At the core of this funeral arranging approach was that the fun...
By Todd Van Beck, Director of Continuing Media Education, John A Gupton College, Nashville, TN
Monday, December 3, 2018

The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show

The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show on June 5-7, 2018 at the Kentucky Exposition Center and the Crowne ...
By Staff
Monday, December 3, 2018

The Owego Cruciform Casket Company

The waters of the mighty Susquehanna run cold and dark in March of the year. It’s not a place where you’d want to linger. And yet, a number of hardy men in small boats were navigating the dangerous...
By Mike Bearsdley, Funeral and Casket Historian
Tuesday, October 9, 2018

Previous Posts

What are the most common mistakes you see funeral directors making when conducting air transfers, and how should they be doing it?

Eagle’s Wings Air has been managing the air transportation of human remains for the last 10 years, working with funeral home professionals across the country for domestic and international ship out...

The Owego Cruciform Casket Company

The waters of the mighty Susquehanna run cold and dark in March of the year. It’s not a place where you’d want to linger. And yet, a number of hardy men in small boats were navigating the dangerous...

Keys to Service = Respect

Has anyone noticed that it seems that culturally in 2015 the notion of respect for other human beings has changed? And not in a good way?  Not to sound negative, but it seems evident that cul...

Imports vs. Exports - Pro's and Con's

Imported caskets vs Domestic caskets have been a major subject of discussion within the funeral profession for the last 15-20 years. Many contend the statement “how dare to take U.S. manufacturing ...