Articles

Tough Decisions to Make When Managing Your Business

Merriam-Webster’s Dictionary defines Management as “the act or skill of controlling and making decisions about a business.” It even goes further to include a reference to management as an art. As s...
By Beth Kmiec
Tuesday, May 17, 2022

The Cost of Waiting - How to Avoid Losing Funerals to Direct Disposition

You’ve probably had them in your funeral home. Families who are grieving the loss of a loved one and don’t already have a plan in place. You notice how they react when you use the word funeral, and...
By Tyler Anderson
Tuesday, May 17, 2022

A Picture Is Worth A Thousand Words

As a little girl, I loved to flip through all our old photo albums. Pages full of pictures of vacations and pets, smiling faces of parents, grandparents, cousins, and babies, but what I loved most ...
By Jess Short, Gather
Tuesday, April 19, 2022

Memories Need Help Sometimes Step Up To Be the One To Educate

They were a sweet couple, Helen and Bob. Their beautiful little Maltese, Lexi, had just died and they were a mess. Lexi was just one of their many Maltese loves, as that’s what kind of family they ...
By Coleen Ellis
Tuesday, April 19, 2022

The Mourner's Bill of Rights

Though you should reach out to others as you do the work of mourning, you should not feel obligated to accept the unhelpful responses you may receive from some people. You are the one who is grievi...
By Alan D. Wolfelt, Ph.D., C.T., www.centerforloss.com
Tuesday, April 19, 2022

What’s the Key to Running a Successful Funeral Home? Your Team

From the rise of cremation to the pandemic, there are many things disrupting the funeral profession right now. If your funeral home doesn’t have a plan, it can lead your staff to experience burnout...
By Jenny Goldade, Frazer Consultants
Wednesday, March 23, 2022

Pre-Recruitment Preparation… Your Key to Success!

If there is one thing that has become almost gospel truth in funeral service these days, it is that good help is hard to find! We have been recruiting exclusively for the funeral and cemeteries pro...
By Bob Heidlage & Alex Kistler, Global Recruiters of Batesville
Wednesday, March 23, 2022

Previous Posts

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

The Cornerstone of Success: Providing the Best Culture, Incentives and Opportunities for Employees

In the funeral service profession, our work goes beyond providing a service – we offer comfort and support during some of the most challenging moments in people’s lives. Over my 40 years in this in...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....

MENTORING: A Mutually Beneficial Relationship

MENTOR, BRYANT HIGHTOWER How do you create a successful mentor and mentee relationship? The foundation of a successful mentor-mentee relationship is built on mutual trust. Mutual trust is essenti...

The Importance of Knowing the Origins of Cremation Urns and Memorial Products

Knowing where cremation urns and memorial products come from goes beyond understanding their geographic source; it encompasses the materials used, the labor conditions under which they were produce...

Sabbatical: Gratitude in Action

First, let’s start with a short intro on who Kris Seale is and then meander our way forward in time to the year 2024 when 260 of his 518 employees took a 30-day sabbatical. Yep – you read that righ...

5 Technology Trends Shaping the Funeral Industry in 2025

When you think of innovation and cutting-edge tools, the funeral industry might not be the first thing that comes to mind. This is an industry steeped in tradition, where personal connection, empat...